Frequently Asked questions

Yes we do!
We have free complimentary shipping on all fabric swatches / samples. Order a  swatch today.

Our made-to-order throw pillow covers are handcrafted in 3-5 business days unless otherwise noted. Every handmade Chloe & Olive pillow cover is sewn and shipped from our Los Angeles or San Francisco, CA studio.

4-7 business days after an order has been placed. This does not include weekend or holidays. Faster shipping options are available for purchase during the checkout process. We ship directly from our studios in Los Angeles and San Francisco, CA via USPS.

Inserts / cushions are not included. Each pillow cover is individually handmade and finished with our signature exposed brass zipper so you can slip the cover over your existing pillow insert.

Need a pillow insert? We offer four types of luxurious pillow inserts to fill your Chloe & Olive handcrafted pillow cover.

The actual finished size of all of our pillow covers are the exact dimension listed. So our 20x20” pillow cover is finished at 20"x 20".

Yes we do! Fill out an custom order inquiry here. 

We recommend feather down inserts to fill our covers for a luxurious and full looking pillow. Our general recommendation for square covers is to choose inserts  2" larger than the cover size. For lumbar pillow covers, select the same size or an insert one inch larger than cover size.

SQUARE

14x14” cover = 14x14” insert
16x16” cover = 16x16” insert
18x18” cover = 20x20” insert
20x20” cover = 22x22” insert
22x22” cover = 24x24” insert
24x24” cover = 26x26” or 28x28” insert
26x26” cover = 28x28” or 30x30” insert

LUMBAR

10x20” cover = 10x22” insert
12x16” cover = 12x18” insert
12x18” cover = 12x20” insert
12x20” cover = 12x22” insert
12x22” cover = 12x24” insert
12x24” cover = 12x26” insert
12x26” cover = 14x26” insert
12x36” cover = 14x40” insert
14x20” cover = 14x22” insert
14x22” cover = 14x24” insert
14x24” cover = 16x26” insert
14x26” cover = 16x28” insert
14x36” cover = 16x40” insert
16x20” cover = 16x22” insert
16x24” cover = 18x26” insert
16x26” cover = 18x28” insert
16x36” cover = 18x40” insert
18x24” cover = 20x26” insert
20x26” cover = 22x28” insert
20x30” cover = 22x34” insert
20x36” cover = 22x40” insert
20x54” cover = 22x60” insert

Remove pillow cover from existing insert / cushion. Use a firm tape measure and do not measure diagonally or across its center. It would be helpful to have someone else hold the pillow insert / cushion while you take measurements.

• Step 1: grasp the top and bottom corners of the pillow insert and pull the pillow insert tight.
• Step 2: measure the pillow’s height, from top to bottom, along the edge of the pillow insert.
• Step 3: Grasp the left and right corners of the pillow insert and pull the fabric tight.
• Step 4: measure the pillow’s width, from left to right, along the edge of the pillow insert.

Please email us at hello@chloeandolive.com before purchasing if you have any questions.

Please read our return / exchange policy prior to placing an order.

At this time, we only ship to a USA postal address.