Frequently Asked questions

Yes we do!
We have free complimentary shipping on all fabric swatches / samples. Order a  swatch today.

Our made-to-order throw pillow covers are handcrafted in 1-3 business days unless otherwise noted. Every handmade Chloe & Olive pillow cover is sewn and shipped from our Los Angeles or San Francisco, CA studio.

4-7 business days after an order has been placed. This does not include weekend or holidays. Faster shipping options are available for purchase during the checkout process. We ship directly from our studios in Los Angeles and San Francisco, CA via USPS.

Inserts / cushions are not included. Each pillow cover is individually handmade and finished with our signature exposed brass zipper so you can slip the cover over your existing pillow insert.

Need a pillow insert? We offer four types of luxurious pillow inserts to fill your Chloe & Olive handcrafted pillow cover.

The actual finished size of all of our pillow covers are the exact dimension listed. So our 20x20” pillow cover is finished at 20"x 20".

Yes we do! Fill out an custom order inquiry here. 

We recommend feather down inserts to fill our covers for a luxurious and full looking pillow. Our general recommendation for square covers is to choose inserts  2" larger than the cover size. For lumbar pillow covers, select the same size or an insert one inch larger than cover size.

SQUARE

17x17 cover - 18x18 insert

18x18 cover - 20x20 insert

20x20 cover - 22x22 or 24x24 insert

22x22 cover - 24x24 or 26x26 insert

24x24 cover - 26x26 or 28x28 insert

26x26 cover - 28x28 or 30x30 insert

LUMBAR

10x20 cover - 10x20 insert

12x18 cover - 12x18 insert

12x20 cover - 12x20 insert

12x22 cover - 12x22 or 14x24 insert

12x24 cover - 12x24 or 14x26 insert

14x20 cover - 14x20 or 16x20 insert 

14x26 cover - 14x26 or 16x26 insert

16x24 cover - 16x24 or 16x26 insert 

Remove pillow cover from existing insert / cushion. Use a firm tape measure and do not measure diagonally or across its center. It would be helpful to have someone else hold the pillow insert / cushion while you take measurements.

• Step 1: grasp the top and bottom corners of the pillow insert and pull the pillow insert tight.
• Step 2: measure the pillow’s height, from top to bottom, along the edge of the pillow insert.
• Step 3: Grasp the left and right corners of the pillow insert and pull the fabric tight.
• Step 4: measure the pillow’s width, from left to right, along the edge of the pillow insert.

Please email us at hello@chloeandolive.com before purchasing if you have any questions.

Please read our return / exchange policy prior to placing an order.

At this time, we only ship to a USA postal address.